Shipping, Store Credit & Cancellation Policy

Orders are processed within 3 to 5 business days. This does not include weekends, holidays, or the time a carrier takes to deliver your package. You'll receive a shipping confirmation and tracking information when your order ships.

Shipping options and costs are displayed at checkout. Please check your shipping address carefully before placing your order. If you notice an error, email support@bossyceo.co immediately. We may be unable to update the address once your order has entered fulfillment.

Bossy CEO does not accept returns.

If you need to change or cancel an order, email support@bossyceo.co as soon as possible with your order number. We can accommodate requests only before an order has entered fulfillment. If an approved cancellation qualifies for store credit, we'll confirm that with you before issuing it.

If your order arrives damaged or you receive an incorrect item, contact support@bossyceo.co with your order number and clear photos of the item and packaging. We'll review the issue and work with you on a resolution.

Any preorder shipping window will be listed on the product page. If we cannot ship your order within the promised timeframe, we'll contact you with an updated date and the option to accept the delay or cancel for a refund.